Effective Date: November 6, 2015
What if I communicate with Basta Surf electronically?
When you send an e-mail to us or visit the Website, you are communicating with us electronically. You consent to receive communications from us electronically. We may communicate with you by e-mail or by updating or posting notices on the Website. All communications with us become our property.
What information is collected about me?
In order to serve you better, we collect and store your personal information when you: (i) create an account on our Website; (ii) sign up to be notified of special deals like discounts and exclusive offers; or (iii) enter a contest, sweepstakes or other promotion. The information we may collect includes, but is not limited to:
- First and last name;
- E-mail address and a password;
- Billing address and shipping address;
- Telephone number;
- Birth date;
- Credit card or other financial information;
- Information you provide by filling out our forms such as when you enter one of our promotions;
- Information that you provide to us in our public forums on our Website;
- Details of your visits to our Website, including traffic data, location data, logs and other communication data and the resources that you access and use on the Website; and
- Information about your computer and internet connection including, but not limited to, your IP address and related IP information, operating system and browser type.
Our system also may gather information about the areas you visit on our Website. We use navigational information both in the aggregate and on an individual basis to understand how our visitors use the Website so that we can make our site better.
You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, “User Contributions”). Your User Contributions are posted and transmitted to others at your own risk. Although you may set certain privacy settings for such information by logging into your account profile, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
What is done with my personal information?
Your information is used to process your orders, to fulfill the purpose for which you provide your information, for internal purposes and to comply with any legal requirements. We may use this data internally for two reasons: 1) to personalize your experience on the Website and the marketing materials you receive from Basta Surf or its partners; and 2) to prevent fraud on your account. By storing your personal information on a secure server, we are able to shorten your checkout process and allow you to check your order status online. We also review what kinds of products appeal most to our customers as a group. This statistical information helps us improve our offering in the same way that other companies change their catalog based on what sells best. We may also use information about the kinds of products you buy from us to make other marketing offers to you. Of course, you always have the option to opt out from receiving such offers (for instructions on how to opt out, please see “Is there a way for me to update or remove my personal information or to restrict sharing of my personal information?” and “How is my e-mail address used?”).
How is my e-mail address used?
Your e-mail address is used to:
- Create and identify your account on our Website;
- Correspond with you about any orders that you may place or were in the process of placing;
- Notify you about product offerings;
- Notify you about the results of any promotions you may have entered; and
- Notify you about important functionality changes to the Website, new services and special offers and promotions we think you’ll find valuable.
If you would rather not receive this information or would like to opt out of receiving e-mail of this kind, simply click on the “Unsubscribe” link that appears at the bottom of any e-mail and follow the simple instructions to have your e-mail address removed from the list of customers who receive notices of new functionality, services, special offers and promotions. Alternately, if you have created an account with us, you can also remove your e-mail address from our list of addresses that receive information about new products, services, sales and promotions by clicking on the “My Account” button that appears on almost every page of our Website, logging into your account, clicking on the “Edit Preferences” button, and making the appropriate change.
Is any information collected about me shared with outside parties?
We may also share your personal information with our brands belonging to RAJ.
How is my personal information safeguarded?
We have implemented a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of employees who have special access rights. When you place orders or access your personal information, we offer the use of a secure server. All sensitive information supplied by you is encrypted, transmitted via Secure Socket Layer (SSL) technology and securely stored in our database. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk.
Is there a way for me to update or remove my personal information or to restrict sharing of my personal information?
If you delete your User Contributions from the Website, copies of your User Contributions may remain viewable in cached and archived pages or might have been copied or stored by other Website users.
Are “cookies” used?
Is personal information about visitors under the age of 13 collected?
How does the website respond to “do not track” signals?
A “do not track” (DNT) signal is an option in your browser that allows you to opt out of the collection of your personal information about your online activities over time and across third-party websites or online services. By choosing to opt out, your browser emits a signal to different web services indicating that you do not wish your online activity and browsing to be tracked. We do not honor DNT signals. However, we do not keep track of where you go on the World Wide Web. We do not collect personally identifiable information about your browsing activities across third-party websites or online services. However, other third parties such as Google Analytics may track your movement across multiple websites. We do not treat consumers whose browsers send a DNT signal differently than consumers without a DNT signal.
Tell us what you think